17 Apr
2006
17 Apr
'06
6:29 p.m.
Hello, Can someone tell me how to remove a ticket when there are several tickets with the same problem coming in from different people? I would like to avoid having to answer all 5 emails with the same problem. I know I saw an area where the remove was an option, but can't remember where. Thanks in advance. Brigitte Calderwood Litchfield Elementary School District 79 Litchfield Park, AZ USA