Hi Alex, On Wed, Jul 23, 2003 at 02:06:48AM +0200, A.Loithaler wrote:
we have setup the recent OTRS rpms on a dedicated SuSE8.2 system. It works fine so far, but there is one bug(?) which I couldn't work around so far. Though all access data to POP3 boxes are correct following happens when PostMasterPOP3.pl runs: [...]
Message: Can't process email with MessageID <<004301c35090$80a278f0$c700a8c0@laptop>>! Please create a bug report with this email (var/spool/) on http://bugs.otrs.org/!
Traceback (13520): Module: Kernel::System::PostMaster::NewTicket::Run (v1.38.2.1) Line: 237 Module: Kernel::System::PostMaster::Run (v1.31.2.2) Line: 206 Module: main::FetchMail (v1.9.2.1) Line: 169 Module: ./PostMasterPOP3.pl (v1.9.2.1) Line: 106
The perl script enters the boxes and finds some messages without Ticket-id (as they are new and no follow-up messages) and seems not be able to insert into the mysql tables. The mail disappears to nowhere...
Who can help me out here? I did rtfm a lot of time but found no hint :-(
I can help. I do need the email with message id <004301c35090$80a278f0$c700a8c0@laptop> from your POP3 account. Create an bug report on htt://bugs.otrs.org/ add the email or bounce it to me.
Alex ------------ Antserver GbR http://www.antserver.de
-Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ --