[otrs] Header.dtl seems not to be processed properlly

28 Oct 2004

      Hi all,

Me again (busy day, hehe). It seems Header.dtl is not processed at all since
all generated pages do not have set things like (especialy encoding!!):

-------------------------------------
Content-Type: text/html; charset=$Env{"UserCharset"};
Content-Disposition: $Data{"ContentDisposition"}
X-Powered-By: $Env{"Product"} $Env{"Version"} - Open Ticket Request System
(http://otrs.org)
X-Wanted: I think you are smart. I'm looking for smart people!
Expires: Tue, 1 Jan 1980 12:00:00 GMT
Cache-Control: no-cache
Pragma: no-cache
-------------------------------------

If I look to page source after being generated, header consists only of css.
Like this:

-------------------------------------

<!--
-->
<!-- OTRS: Copyright 2001-2004, OTRS Project. This Software is under the
GPL. -->
<!--          Web: http://otrs.org/ - Lists: http://lists.otrs.org/
-->
<!--         GNU Public License: http://www.gnu.org/licenses/gpl.txt
-->
<!--
-->

<html>
<head>

    <title>OTRS  :: Agent :: Zoom Ticket</title>

<style type="text/css">
<!--
  body {
font-family:Geneva,Helvetica,Arial,sans-serif;font-size:11pt;background-colo
r:#bbddff;color:black; }
  a { color:#557799;}
  a:hover { color:#002244;text-decoration:none; }
  pre { font-family:Courier,monospace,fixed;font-size:12px; }
  td,th { font-size:12px;font-family:Geneva,Helvetica,Arial,sans-serif; }
  .header { color:#ffffff;background-color:#000000;font-size:12px; }
  a.headeritem { color:#ffffff;text-decoration:none; }
  a.headeritem:hover { color:#dedede;text-decoration:underline; }
  .nav { color:#000000;background-color:#ffffff;font-size:10px; }
  a.navitem { color:#557799;font-size:11px; }
  a.navitem:hover { color:#002244;font-size:11px; }
  .menu { color:#000000;background-color:#ffffff;font-size:10px; }
  a.menuitem { color:#557799;font-size:12px; }
  a.menuitem:hover { color:#002244;font-size:12px; }
  .footer { color:#ffffff;background-color:#000000;font-size:10px; }
  a.footeritem { color:#ffffff;text-decoration:none; }
  a.footeritem:hover { color:#dddddd;text-decoration:underline; }
  .small {
color:#000000;font-family:Geneva,Helvetica,Arial,sans-serif;font-size:10px;
}
  a.small { color:#000000;text-decoration:none; }
  a.small:hover { color:#222222;text-decoration:underline; }
  form {margin:0px;}
  input
{font-family:Geneva,Helvetica,Arial,Helvetica,sans-serif;font-size:12px;}
  .button {color:black;background-color:#dddddd;border-bottom:thin solid
#222244;border-right:thin solid #222244;border-top:thin solid
#bbbbbb;border-left:thin solid
#bbbbbb;font-size:12px;font-family:Verdana,Geneva,Helvetica,Arial,sans-serif
;font-weight:normal;}
  .table0 {
color:#ffffff;background-color:#000000;font-size:13px;font-family:Geneva,Hel
vetica,Arial,sans-serif;}
  .table1 {
color:#000000;background-color:#ffffff;font-size:12px;font-family:Geneva,Hel
vetica,Arial,sans-serif;}
  .table2 {
color:#000000;background-color:#eeeeee;font-size:12px;font-family:Geneva,Hel
vetica,Arial,sans-serif;}
  .table3 {
color:#000000;background-color:#eeeeee;font-size:12px;font-family:Geneva,Hel
vetica,Arial,sans-serif;font-weight:bold; }
  .tablayer0 { background-color:#efefef; }
  .tablayer1 { background-color:#dedede; }
  .tab0 { background-color:#e5e5e5; border: 0px; }
  .tab1 { background-color:#dedede; border: 0px; }
  .message { color:#000000;font-size:12px;font-family:monospace, fixed; }
  .agent-email-external { background-color:#ccffcc; }
  .agent-note-internal { background-color:#ffcccc; }
  .agent-note-external { background-color:#eeeeee; }
  .PriorityID-1 {
background-color:#eeeeee;font-size:12px;font-family:Geneva,Helvetica,Arial,s
ans-serif; }
  .PriorityID-2 {
background-color:#eeeeee;font-size:12px;font-family:Geneva,Helvetica,Arial,s
ans-serif; }
  .PriorityID-3 {
background-color:#eeeeee;font-size:12px;font-family:Geneva,Helvetica,Arial,s
ans-serif; }
  .PriorityID-4 {
background-color:#ffcccc;font-size:12px;font-family:Geneva,Helvetica,Arial,s
ans-serif; }
  .PriorityID-5 {
background-color:#ffaaaa;font-size:12px;font-family:Geneva,Helvetica,Arial,s
ans-serif; }
//-->
</style>

</head>
<a name="top"></a>
<body>
<table border="0" width="100%" cellspacing="0" cellpadding="3" cols="2">
<tr>
  <td align="left" width="40%" class="header">
  <b>[ <a href="/otrs/index.pl?" onmouseover="window.status='Home'; return
true;" onmouseout="window.status='';" class="headeritem">OTRS</a> ]</b>
  </td>

  <td align="right" width="60%" class="header">
   user (email) Čet 28 Okt 2004 - 16:24:13
  </td>
</tr>
</table>
<!-- end header -->
-------------------------------------

Best regards,

Alex

[otrs] Header.dtl seems not to be processed properlly

Alex Mihicinac