Probably the easiest way to set the password is NOT via the database as the database stores the password in a hashed format; but to use the otrs.SetPassword script you'll find in otrs/bin.

On 25 Feb 2010 18:26, "Leonardo Certuche" <leonardo.certuche@itcon-ltda.com> wrote:

Of course you can!

Run the following query, then try to connect using user root@localhost and password root

UPDATE users SET pw='roK20XGbWEsSM' WHERE id=1

Leonardo Certuche

On Thu, Feb 25, 2010 at 11:30 AM, Andrew Meyer <AMeyer@precisionpractice.com> wrote:
>
> I just t...

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