Figured it out through the admin console, password was incorrect -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Christian Petrou Sent: Friday, September 07, 2007 4:42 PM To: 'otrs@otrs.org' Subject: [otrs] Problem using additional POP account Trying to add additional users to OTRS with POP accounts, and get the following error: LINUX:/opt/otrs/bin # ./PostMasterPOP3.pl No messages (domain\user@mail.domain.com) Connection to mail.domain.com closed. ERROR: OTRS-PM3-77 Perl: 5.8.8 OS: linux Time: Fri Sep 7 14:04:06 2007 Message: Auth for user user2@mail.domain.com failed! Traceback (18722): Module: main::FetchMail (v1.25) Line: 162 Module: ./PostMasterPOP3.pl (v1.25) Line: 125 It pulls the emails for the admin account but cannot send receive for user2. Also when selecting "queue answer" and then "sendmail" I get: ERROR: OTRS-CGI-77 Perl: 5.8.8 OS: linux Time: Fri Sep 7 14:11:37 2007 Message: Can't use from: user2@domain.com! Enable debug for more info! Traceback (18818): Module: Kernel::System::Email::SMTP::Send (v1.13) Line: 86 Module: Kernel::System::Email::Send (v1.29) Line: 494 Module: Kernel::System::Ticket::Article::ArticleSend (v1.144) Line: 1610 Module: Kernel::Modules::AgentTicketCompose::Run (v1.30) Line: 362 Module: Kernel::System::Web::InterfaceAgent::Run (v1.22) Line: 670 Module: /opt/otrs/bin/cgi-bin/index.pl (v1.81) Line: 47 I know I have to missing something simple.... Thanks for the help in advance!! _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? =ttp://www.otrs.com/