Hi, this thread should cover quite all regarding this...<div><br></div><div><a href="http://www.mail-archive.com/otrs@otrs.org/msg29252.html">http://www.mail-archive.com/otrs@otrs.org/msg29252.html</a></div><div><br></div>

<div><a href="http://www.mail-archive.com/otrs@otrs.org/msg29252.html"></a>HTH</div><div><br></div><div>MV<br><br><div class="gmail_quote"><br></div><br></div>