I renamed <tt>CustomerDefaultState and </tt><tt>PostmasterDefaultState </tt><tt>from &quot;new&quot; to &quot;new2&quot; and it solved the problem, but why does it work? itīs not just creating a new file called &quot;new2&quot; that will be overflown shortly ?
<br><br>thanks in advance<br><br>S-Tiven<br></tt><br><div><span class="gmail_quote">2006/10/5, Estiven Restrepo &lt;<a href="mailto:estivenrpo@gmail.com">estivenrpo@gmail.com</a>&gt;:</span><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hello,<br><br>I have the same problem.. &nbsp;did you  do it?<br><br>please help me<br><br><br><div><span class="gmail_quote">2006/8/22, Davide Pluda &lt;<a href="mailto:donky84@gmail.com" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">
donky84@gmail.com</a>&gt;:</span><div><span class="e" id="q_10e1a8b8c3c13315_1"><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
Hello.<br><br>I'm new in otrs, i use it few months back. It was works fine. Today it<br>doesn't kork, when i try to create a ticket from customer it give this<br>error:<br><br>ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Aug 22 15:44:04 2006
<br><br>Message: Need TicketID!<br><br>Traceback (3342):<br>&nbsp;&nbsp; Module: Kernel::System::Ticket::Article::ArticleCreate (v1.94) Line: 84<br>&nbsp;&nbsp; Module: Kernel::Modules::CustomerTicketMessage::Run (v1.3) Line: 311<br>&nbsp;&nbsp; Module: Kernel::System::Web::InterfaceCustomer::Run (
v1.6) Line: 677<br>&nbsp;&nbsp; Module: /opt/otrs/bin/cgi-bin/customer.pl (v1.36) Line: 47<br><br>I read an other mesage similar to mine, but solution proposed &quot;Just<br>make some free space available in /opt&nbsp;&nbsp;and you will get thru the
<br>problem&quot; don't work...<br><br>I can create ticket from User.<br><br>Can you help me?<br>Please.<br>_______________________________________________<br>OTRS mailing list: otrs - Webpage: <a href="http://otrs.org/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">

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</a><br>Support orr consulting for your OTRS system?<br>=&gt; <a href="http://www.otrs.com/" target="_blank" onclick="return top.js.OpenExtLink(window,event,this)">http://www.otrs.com/</a><br></blockquote></span></div></div>
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