RE: [otrs] Usage of ticket_history and ticket_history_type

2 Apr 2004

      Hi Martin,

Thanks, I will have a look at that.

Regards,
Tom Hesp

 <> wrote on :
...
Hi Tom,
On Fri, Apr 02, 2004 at 05:42:09PM +0200, Tom Hesp wrote:
...
Does anyone know whether this is a configuration issue or that I am
just missing something or, even worse,
got myself completely on the wrong track?
Yes, system_queue_id is not used.
You need to use history_type StateUpdate, Move and name of table
ticket_history.
So you can find you what you want (if I understood it correctly).
...
Kind regards,
Tom Hesp
Martin Edenhofer