[otrs] Customer Info in Ticket Zoom

Hi all; Thanks for all the help so far. I've got OTRS up and working quite well. Just trying to do some tidying up and modifications. A client would like more information displayed about the customer while in "Zoom" view. Currently all that is displayed is the Customer's First name, Lastname and username. I would like to be able to add their phone number etc...to this display. I have added this info already to the database, I just need it displayed on the forms. Could you give me a hint on where to look? Thanks Chris -- Chris Jones Developer/Consultant (604)738-8254