Hi,

Is some one get nay chance to look into my questions?

Nadeem Ahmad

Associate Network Administrator

Network Operations Centre

I2c Incorporated

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Web site: http://www.i2cinc.com

Office-USA: (650) 593 5400 ext 4097

24x7 NOC: (650) 593 5400 Option 3/Option 3

Office-Pakistan: (042) 111.000.911 ext 163/164

Email: anadeem@i2cinc.com

Timings: Mon - Fri 0200 AM – 11 AM PST

From: Nadeem Ahmad [mailto:anadeem@i2cinc.com]
Sent: Wednesday, January 07, 2009 12:01 AM
To: 'otrs@otrs.org'
Subject: Unable to POP3S email in OTRS 2.3.3

We have configured a email account ( helpdesk.otrs@i2cinc.com ) in OTRS 2.3.3 for POP3S. I was unable to POP3S in my server. What could be the issue.See the below :

-bash-3.00# /opt/otrs/bin/PostMasterMailbox.pl

POP3S: No messages (test@i2cinc.com/mail.i2cinc.com)

POP3S: Connection to mail.i2cinc.com closed.

-bash-3.00# telnet mail.i2cinc.com 995

Trying 206.111.151.217...

Connected to mail.i2cinc.com.

Escape character is '^]'.

Connection to mail.i2cinc.com closed by foreign host.

-bash-3.00#

Just to make sure that account is properly configured in email server , I have test in my outlook and in Primary OTRS server version 2.3.3.But facing issue to configure account on my backup server.

Let me know if you want any further info.