Hi,<br><br> When i am trying to create a ticket from Customer  interface i am getting error as<br><br><br> <br><p>
        <font color="red" size="+1">Error: Need TicketID!</font>
      </p>
    
  
  
    
      
        <table cellpadding="2" cellspacing="0" width="100%"><tbody><tr>
          <td class="menu" valign="top" width="100"><b>Comment:</b></td>
          <td class="menu" valign="top"><br></td>
        </tr>
        <tr>
          <td class="mainbody" valign="top"><b>Traceback:</b></td>
          <td class="mainbody" valign="top">ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Jan 19 18:29:03 2010<br>
<br>
 Message: Need TicketID!<br>
<br>
 Traceback (6132): <br>
   Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232) Line: 109<br>
   Module: Kernel::Modules::CustomerTicketMessage::Run (v1.47) Line: 371<br>
   Module: Kernel::System::Web::InterfaceCustomer::Run (v1.41.2.1) Line: 852<br>
   Module: C:/Program Files/OTRS/OTRS/bin/cgi-bin/<a href="http://customer.pl">customer.pl</a> (v1.42) Line: 48<br>
</td></tr></tbody></table><br><br>Please suggest.<br><br><br>Regards,<br>Ruzwan<br><span class="gI"></span><br>