Hi,

There is no options from OTRS GUI, you can do from DB side i.e you can truncate the tables, truncate will remove the data from OTRS

Regards

Rohit Singh

rohit.singh@rsgss.com

On June 16, 2011 at 8:52 AM xxx <xwelkin@163.com> wrote:

Hi,




I'm using OTRS 2.4.7 and 3.0.8 , I want to  delete the historical old tickets from OTRS , for exmaple, deleting the tickets generatged before May, 2009 ,but I can't find how to remove these tikets in OTRS GUI.



 Can someone help me?







Thanks



Justin