Hi,

On 22.01.2010, at 15:06, <Jan.Dreyer@bertelsmann.de> <Jan.Dreyer@bertelsmann.de> wrote:

Hi Ramana,
 
not the queues but the customers are mapped to services.

Gruß
Jan Dreyer 

Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Ramana Chary
Gesendet: Freitag, 22. Januar 2010 14:30
An: User questions and discussions about OTRS.
Betreff: [otrs] how to map the Queues with different services

how to map the Queues with different services
same as the email before:

http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=68


Nils Leideck

-- 
Nils Leideck
Senior Consultant


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