Hi David,

I encourage you to send a copy of your backup from the Sysconfig to the list in such configuration issues. This can be downloaded in the web front end and analyzed by most of our community members. It helps prevent confusion about configuration issues.

On Oct 20, 2009, at 11:54 PM, Mike Pierce wrote:

David,

I set the settings to use smtp (we’re running exchange), and put the name of my mailserver in. Here’s what I get now:

ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: MSWin32 Time: Tue Oct 20 14:53:32 2009

Message: Can't connect to mail.mydomain.com: Invalid argument!

Shawn Beasley

shawn@otrs.org

Computers make work that one would not have without them go faster!