Ah thanks, I upgraded to 2.0.2 and it was indeed resolved. On Wed, 2005-08-31 at 08:50 +0200, Matthieu Dagoreau wrote:
Bug, seems to be solved in 2.0.2 :
Changes in 2.0.2:
========
- fixed bug #877 - Error when merging tickets - Can't call
method "LockSet" on an undefined value at Kernel/System/Ticket.pm
- fixed bug #879 - "Wide character in subroutine" - mails with
attachements in utf-8 mode
- fixed bug #871 - Erroneous Content-Length fields are sent when
downloading attachments
- fixed bug #861 - Problems in faq attachments and postgresql backend
- fixed broken download of public SMIME certs
- fixed bug #847 - Broken download of public PGP keys
- fixed bug #862 - Wrong sum for time acounting
- fixed bug #811 - 404 Error for role link OTRS::Admin::Role <-> User
- fixed bug #822 - Missing FAQID in TicketZoom for linked FAQ article
- fixed bug #815 - Strange line in history
- fixed bug #836 - GenericAgent (GUI based) seem to ignore priority
- fixed not shown linked objects in faq zoom and print view
- fixed bug #850 - Can't locate object method "KeySearch" error
- fixed bug #874 - Password plaintext in UserLastPw
- fixed bug #860 - Error in AgentTicketForward.pm, missing title in
the warning for the owner check
- added config option for defaul sortby and order in ticket search
result in customer and agent interface
- added missing merge params to Kernel/Config/Files/Ticket.xml
- added add/delete option in SysConfig for NavBar
- added warning message in customer panel on account create if invalid
email address is given
- removed default selections (UserSalutation) from CustomerUser config
- removed not needed Kernel/Modules/FAQState.pm and not needed config
setting
- updated it translation - thanks to Giordano Bianchi!
- updated nb_NO translation - thanks to Espen Stefansen!
- updated pt_BR translation - thanks to Glau Messina!
-----Message d'origine----- De : otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] De la part de Leah Cunningham Envoyé : mercredi 31 août 2005 00:49 À : otrs@otrs.org Objet : [otrs] Ticket merge error
Hi,
When I try to merge a ticket, I get an error like this:
Can't call method "LockSet" on an undefined value at /opt/otrs//Kernel/System/Ticket.pm
line 3720, <PRODUCT> line 224.
Does anyone have a clue what this is?
Leah
--
Leah Cunningham : d416-585-9971x692 : d416-703-5977 : m416-559-6511
Frauerpower! Co. : www.frauerpower.com : Toronto, ON Canada
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