
18 Nov
2009
18 Nov
'09
1:01 p.m.
Hello Can any one guide me how I can add the FAQs and articles in OTRS. I installed FAQ 1.6.5 version on OTRS 2.4.5. I am able to see FAQ icon and faq , faq_admin groups. I also created a category. Now I want to know how we can add articles in this category. Regards, Sourabh Sarwate