Re: [otrs] Windows installation 2.4.4 does not send notifications or auto replies

19 Oct 2009


      And what does History say?
Any records like 'SendAutoReply'?

BR,
Ilya

-----Original Message-----
From: Dejan Miklavcic 
To: Ilya Kornev 
Date: Mon, 19 Oct 2009 13:42:19 +0200
Subject: Re: [otrs] Windows installation 2.4.4 does not send notifications or 
auto replies
...
Hi  Ilya,
I assigned autoreplies to all ques possible (default replies for each,
and later tried with my own replies), and I turned on notifications
for all users but still nothing.
rgds,
Dejan
2009/10/19 Ilya Kornev :
...
Hi, Dejan.
Make sure you assigned autoreplies to the queues [ Auto Responses <-> Queue ]in the Admin area.
As for notifications, check Users, notifications might be turned off for some (or all) of them.
Best regards,
Ilya Kornev