* Ralf Hildebrandt
I want to customize the "Customer Information" table shown in the right hand side of the AgentTicketZoom view.
Right now it's retrieving the Customer Info from LDAP; what I want to do is add some custom hyperlinks to other systems which would enable the Agent to reset passwords etc.
Found it in config.pm : [ 'VPNLink', 'VPN Info', 'uid', 1, 0, 'var', 'http://host/?user=$Data{"UserLogin"}', 0 ], [ 'VPNZugangsdatensenden', 'SendCertAgain', 'uid', 1, 0, 'var', 'http://host/userinfo/?user=$Data{"UserLogi$ -- Ralf Hildebrandt Charite Universitätsmedizin Berlin ralf.hildebrandt@charite.de Campus Benjamin Franklin http://www.charite.de Hindenburgdamm 30, 12203 Berlin Geschäftsbereich IT, Abt. Netzwerk fon: +49-30-450.570.155