Does this solution also NOT move the ticket data to the junk folder?
If not, then I will definitely need to switch to procmail!
Thanks,
Andy
On 9/11/06 2:15 AM, "Leo Hasenzagl"
Thanks for all answers, I've done the following in .procmailrc
[Snip]
:0 fhw * ^Subject:.*Out of Office | $FORMAIL -I "Subject: [ Illegal Ticket Subject ]" | $FORMAIL -I "X-OTRS-Queue: Junk"
[/Snip]
This rule will check the subject für the keyowrd "out of office" and then rewrite the subject to "[ Illegal Ticket Subject ]". For me it is very important to rewrite the subject, if I do not, the OOO will go into OTRS and the whole ticket will move to Junk folder.
Hope that helps some people!!
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