Let me clearly explain, i am new to otrs and my bank fresh from university, i have reinstalled otrs 3.3.6 and it can send mail out to my workmates outlook wherein the otrs system email address was set to our department outlook address and we are expecting to also recieve all incomming mail to that address in the otrs system but can't. pls give me directions and solutions in recieving outlook mail comming in my system. note Windows 7 platform.

On Sat, Apr 26, 2014 at 4:45 PM, Cyril Thomas Jones <cyrijthomas2005@gmail.com> wrote:

thanks bos, i will try and get back to you later

On Sat, Apr 26, 2014 at 12:52 PM, "LQ Marshall" <qmarshall@inetspace.net> wrote:

POP3 is not an outbound protocol and doesn't operate on tcp/25.

Further, IF I understand your inquiry OTRS doesn't operate the way you are attempting to use it.

Lawrence

----- Original Message -----
From: Cyril Thomas Jones <cyrijthomas2005@gmail.com>

To: otrs@otrs.org
Sent: 04/26/2014 8:06
Subject: [otrs] Can send but cannot recieve mail.

I can send mail to any of my workmate through otrs
but cant recieve mail in the otrs 3.3.6. I am using POP3 with outbound
and inbound both set to port 25. my outlook is showing me that the message
is sent.

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