Create the Queues that you want customers to use in a "Customer" group and just put all CustomerUsers in that group. HTH -Jeff
-----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Franz Ferdinand Esberger Sent: Wednesday, January 18, 2006 7:37 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] Customer Queue list
i am running into the same issue, thought about creating the dropdown field in customer view as static, i can't think of another possibility now, anybody else ?
franzf
Jason Loven wrote:
How do I limit what queues a customer can choose from when composing a new ticket?
-Jason
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