29 Nov
2002
29 Nov
'02
7:19 a.m.
Hello, i have a small problem. I have queues separated for products being supported. As german company we want write german answers to our german customers, and english answers to our international customers. But there is no way to switch salutations within a queue, or haven't I found it ?? Has someone an idea to manage this, without 2 languauge text in the salutation. Thanks Christoph