21 Mar
2013
21 Mar
'13
4:04 p.m.
There were instructions on how to do this with 2.0.4 that may still work. It is a small modification to Config.pm. http://lists.otrs.org/pipermail/otrs/2006-September/012276.html Let me know if this actually works with your version. Marty From: Jean BROW [mailto:everydaywow@gmail.com] Sent: Thursday, March 21, 2013 11:02 AM To: User questions and discussions about OTRS. Subject: [otrs] Closed tickets Hello, Anyone know how I can re-open an ticket that are closed?