In OTRS every user can set his own favorite theme in the preferences dialog. This will overwrite your default, I suppose. So I guess if you create a new user now he will have the correct theme.
Cheers,
Axel
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Message: 5
Date: Thu, 07 Jan 2010 11:06:06 -0800
From: Ser Iulian Armenta Legorreta
Subject: [otrs] OTRS 2.4 theming problem
To: "User questions and discussions about OTRS."
Message-ID: <4B46309E.7080103@zentrum.com.mx>
Content-Type: text/plain; charset=ISO-8859-1; format=flowed
Hi,
I created a new theme "newtheme" for OTRS I followed the documentation,
I created new folder called "newtheme" with the new files in
/opt/otrs/Kernel/Output/HTML and I changed the default theme to
"newtheme" on sysconfig.
Now in the customer interface "customer.pl" it works fine but at the
moment you login as client automatically change to the standard theme.
Any ideas why or what I'm missing?
Thanks.
--
Ser Iuli?n Armenta Legorreta
?rea de Calidad Zentrum
Ext: 119
