Greetings - I am using OTRS 2.0.3 on a linux system and it has been working fine for quite some time until just recently. I tried to add a new user to the system and the last name field is already filled in when I click on the user button to bring up the form. If I delete the field contents and type in the proper name and click add it still retains the wrong name (from another user record). Has anyone seen this behaviour before? Glenn Campbell Acting Manager gestionnaire par intérimaire Informatics Informatique Canadian Coast Guard College Collège de la Garde côtière canadienne Telephone : 902-567-3222 téléphone : 902-567-3222 Fax : 902-567-3232 fax : 902-567-3232