[otrs] Customize the customer self registration

2 Jan 2009

      Hi,

i have been editing options following the manual (
http://doc.otrs.org/2.3/en/html/x1778.html )
So far everything seems to work fine.

Now i would like to seperate the default setting : E-mail/Login:
this because the fact that it shows everywhere twice the same info.

CustomerLogin.dtl shows the output,
there i see :

#            <tr>
#              <td>$Text{"Login"}: </td>
#              <td> </td>
#            </tr>
            <tr>
              <td>$Text{"Email"}/$Text{"Login"}: </td>
              <td> </td>
            </tr>

it sounds logic that i uncomment the lines with # and remove /$Text{"Login"}

in config.pm i see:
            [ 'UserLogin',      'Username',   'login',      1, 1, 'var', '',
0 ],
            [ 'UserEmail',      'Email',      'email',      1, 1, 'var', '',
0 ],
#            [ 'UserEmail',      'Email', 'email',           1, 1, 'var',
'$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}',
0 ],

in mysql i have :
the login and email field.

is this the right way to activate it?

what does    [ 'UserEmail',      'Email', 'email',           1, 1, 'var',
'$Env{"CGIHandle"}?Action=AgentTicketCompose&ResponseID=1&TicketID=$Data{"TicketID"}&ArticleID=$Data{"ArticleID"}',
0 ],       mean?

and can someone explain 1, 1, 'var', '', 0 ],  ?

thanks!!

[otrs] Customize the customer self registration

sol sol