Or use Generic Agent.
Am Jul 24, 2012 um 3:29 PM schrieb Stefano Ricci <stefano.ricci@riccimatic.com>:
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> it's possible to clear old ticket from database? if is possible, the list of tables that i have to clear.
>
> for example, at the end of the year i create my macro statistics about the year and after a delete with a query the tickets from database... to start the new year with an empty history..
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I suggest to use the API. There is a function for deleting tickets.
My delete date is older than 3 years, I do it with a perl script.
Roy
--
Roy Kaldung
e-mail: roy@kaldung.com
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