Hi Thomas, fine that you got your AD working. :) Just one note to the login authentication. On Fri, Oct 03, 2003 at 04:52:40PM +0200, Thomas Nilsen wrote:
[...] * Agent/Customer Login authentication: Have anyone integrated the login screens for agent and Customers with normal Apache HTTP AUTH type authentication? We are using NTLM via the perl module Authen::NTLM for apache. With this we can authenticate seamless for all IE users. It would be extremely nice to be able to use this function with OTRS as well. Since OTRS is written in Perl it ought to be possible to do this, but I'm not very good with perl coding yet... The other option would be to use cookie authentication from a trusted SSO system like WebAuth http://webauthv3.stanford.edu/.
If you already did you authentication with Authen::NTLM via Apache, then you need the HTTPBasicAuth module to OTRS to have a SSO. See also: http://lists.otrs.org/pipermail/otrs/2003-October/002925.html
Regards, Thomas Nilsen Svg Support Tel: +47 51 81 01 30 - Mob: +47 916 98 229
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl