Re: [otrs] How to Ticket feedback in OTRS

Thanks a lot finally I understood , I will download and install Do you have any idea what the other packages are for Benchmark Calendar FAQ FileManager MasterSlave OpenNMS Support System Monitoring System Status Time accounting Webmail On Wed, May 19, 2010 at 12:53 PM, Marco Vannini wrote:

You should use PackageManager inside Admin area. You can also download it manually here http://ftp.otrs.org/pub/otrs/packages/ and use opm.plcommand in bin directory (launch opm.pl without param for info on usage)

HTH

MV

On Wed, May 19, 2010 at 7:44 AM, Otrs User wrote:

...

Sorry My Question was not clear.. From where should I download the package "Survey"....Does it come by default with OTRS 2.4 I cannot find that in otrs.org site also I am running OTRS 2.4.5 and ITSM 1.3 in Windows environment.

On Tue, May 18, 2010 at 6:13 PM, Alexander Halle wrote:

...

Otrs User wrote :

Thanks a lot , Sorry Pl tell me were to get that Package "Survey"

...

Hi,

you find the package manager under the admin icon in OTRS.

Regards

Alexander

-- radprax Gesellschaft fuer medizinische Versorgungszentren mbH, Bergstr. 7 - 9, 42105 Wuppertal, Fon: +49 202 2489 1110, Fax: +49 202 2489 94 1119 Geschaeftsfuehrer: Andreas Martin, Dr. med. Heiner Steffens, Dr. med. Renate Tewaag Amtsgericht Wuppertal: HRB 19359, St.-Nr.: 132/5889/0264, DE 814559152 Web: http://www.radprax.de

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/

--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

NEW! ENTERPRISE SUBSCRIPTION - Get more information NOW! http://www.otrs.com/en/support/enterprise-subscription/