[otrs] What is the Filename Entry for?

I get this message when clicking on "State" in the FAQ section: Can't read /opt/otrs/Kernel/Output/HTML/BGCEV/FAQStateForm.dtl: No such file or directory at /opt/otrs/bin/cgi-bin/../../Kernel/Output/HTML/Generic.pm line 220. I looked for the FAQStateForm.dtl in the standard theme and didn't see it there either. What is the problem here? thanks marshall