[otrs] Definition of a Ticket Number

Hi, where can I define, how the ticket number is composed? In Config.pm I found the System ID. The rest of the number is an increasing count. Can I define something like it was in STTS, eg. Date, System IT, daily count? TIA, Stefan -- Stefan Schmidt Email: jsj@jsj.dyndns.org jsj@exsuse.de Bremen jsj-hb@t-online.de s.schmidt@iu-bremen.de