Is it possible to use a Postmaster Filter to match,
and set, more than one value? I am using a filter to match "Name:" in the
body and grab any text to the right with a regexp. I am then
setting an OTRS-Header with the value of the regexp by using
[***].
Example:
Match
Header1: Body Value: Name:
(.*)
Set
Header 1: X-OTRS-TicketValue1 Value:
[***]
This works great for the one item. However,
I need to match and set more than one item. Is it possible to
increment [***]? Or is there another method that would achieve the same
outcome?
We have a web form submitting tickets to our OTRS
2.2.4 installation. The form submits a series of fields from the form
in the body of an email, ie:
Name: Some Person
Address: Some Address
Phone: 123.123.1234
What I would like to do is match each of these
fields, pull the text from the right of each of these fields, then populate the
freefields for the ticket such as Name: value to X-OTRS-TicketValue1, Address:
value to X-OTRS-TicketValue2, Phone: value to X-OTRS-TicketValue3.
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Jeff
Hummel
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