I hope this is an appropriate area to voice this question.  If not, can someone direct me to the proper place please.

I’ve turned on ticket Types, and I wanted to create subtypes that are linked, similar to the way Services and SLA work together.  What I’d like to be able to is this:

I enter a type, let’s say High Speed Internet

When I do that, it then gives me a list of additional options, like Manual Authentication, Power Outage, Incorrect Password, etc.

If I select a different type, say Multimedia

It then gives me different subtypes, for example: Video won’t display, Links not working, etc.

I may even want to be able to create subtypes of the subtypes.

Is this even possible? 

Thank you guys for your time,

-Garren