Hello,
I want to configure the exchange server for my organization
with OTRS. I have added to host server for the exchange server in smtp and pop3
settings and also the username and password. When I try to email a ticket from
Admin I get a syslog
SMTP authentication
failed! Enable debug for more info!
When I try to telnet my exchange server I am able to it
successfully. Also with the username and password provided, I can check my
mails in outlook.
[root@localhost otrs]# telnet 64.78.21.163 25
Trying 64.78.21.163...
Connected to 64.78.21.163.
Escape character is '^]'.
220 mis011.exch011.intermedia.net Microsoft ESMTP MAIL
Service, Version: 6.0.3790.1830 ready at Fri, 2 Feb 2007 03:57:53 -0800
451 Timeout waiting for client input
Connection closed by foreign host.
Please advice on which configure settings I am missing.
Also, I am unable to log the logs into file, default is set
to syslog.
Regards,