Hi,

I wanted to switch from using ArticleStorageDB to ArticleStorageFS to reduce the size of my Mysql database and support arbitrarily large e-mails.  I follow the instructions and add the following to /etc/otrs/Kernel/Config.pm:

[...]
    $Self->{TicketStorageModule} = 'Kernel::System::Ticket::ArticleStorageDB';
[...]

Then I try sending a large file and this appears in the syslog:

Dec  4 13:23:13 xen1 OTRS-PM-10[20223]: [Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWritePlain][Line:203]: Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO article_plain  (article_id, body, create_time, create_by, change_time, change_by)  VALUES  (4039, ?,  current_timestamp, 1, current_timestamp, 1)' 
Dec  4 13:23:14 xen1 OTRS-PM-10[20223]: [Error][Kernel::System::Ticket::ArticleStorageDB::ArticleWriteAttachment][Line:265]: Got a packet bigger than 'max_allowed_packet' bytes, SQL: 'INSERT INTO article_attachment  (article_id, filename, content_type, content_size, content,  create_time, create_by, change_time, change_by)  VALUES  (4039, '20081023.mp3', 'audio/mpeg\; name=20081023.mp3', '19000240', ?,  current_timestamp, 1, current_timestamp, 1)' 

Any idea why ArticleStorageDB is still being used?  I'm stumped.

-Ari