Re: [otrs] Apache

Is this running on a Linux server? If it is it would be good to see if there is anything in the system messages log at the same time (this is in /var/log/messages if you're not familliar). If it is a windows server check the event viewer for other errors. Is the server only being used to host OTRS or are you using it for other services too?

Rory -- Support my 365 Challenge in aid of the Irish Cancer Society

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2009/12/17 Ilya Kornev :

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Hello.

I noticed that Apache sometimes causes errors on the OTRS server (there appears a Windows standard message 'Application has crashed'), however, the Apache service keeps running and OTRS keeps working without any visible problems.

In the Apache error log I found these lines created just about the time when the error appears:

[Thu Dec 17 16:42:18 2009] [notice] Apache/2.2.10 (Win32) mod_perl/2.0.4-dev Perl/v5.10.0 configured -

http://bugs.otrs.org/show_bug.cgi?id=4270 kind regards Michael -----Ursprüngliche Nachricht----- Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Ilya Kornev Gesendet: Freitag, 18. Dezember 2009 09:40 An: Rory Cc: User questions and discussions about OTRS. Betreff: Re: [otrs] Apache Thanks, Rory. Actually, it's a Windows virtual machine under VMware. Event Viewer says the following: --------------------------------- Faulting application httpd.exe, version 2.2.10.0, faulting module msvcrt.dll, version 7.0.2600.2180, fault address 0x000378ac. --------------------------------- I wish I knew what it means... Cheers, Ilya -----Original Message----- From: Rory To: Ilya Kornev , "User questions and discussions about OTRS." Date: Thu, 17 Dec 2009 13:57:35 +0000 Subject: Re: [otrs] (no subject) -

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resuming normal operations [Thu Dec 17 16:42:18 2009] [notice] Server built: Oct 10 2008 12:39:04 [Thu Dec 17 16:42:18 2009] [notice] Parent: Created child process 3148 [Thu Dec 17 16:42:33 2009] [notice] Child 3148: Child process is running [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Acquired the start mutex. [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting 64 worker threads. [Thu Dec 17 16:42:34 2009] [notice] Child 3148: Starting thread to listen on port 8080. [Thu Dec 17 16:42:51 2009] [notice] Parent: child process exited with status 3221225477 -- Restarting.

Can somebody explain what is happening to Apache and how it could be fixed?

Cheers, Ilya -------------------------------------------------------------------- - OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

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