On Thu, Jun 26, 2008 at 4:56 PM, Steve Rizkalla <
SRizkalla@helicosbio.com>
wrote:
I
fixed the permissions and still nothing. Should I redo the sql script? In
the administration, our new theme is definitely selected. I make a simple
change to the header and nothing happens....
But wait... when I make
a change to the header in the Standard directory file, the change takes
effect.
So it seems the proper theme is selected in administration
but it really isn't.
Still
checking......
Steve
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of
Shawn Beasley
Sent: Thursday, June 26, 2008 9:16 AM
To: User questions
and discussions about OTRS.org
Subject: Re: [otrs] Theme Not
Working
Hi Steve,
> Hi everyone, I've created a new theme
and it isn't working. Here's what
> I
did....
>
>
>
> OTRS v2.2.7 on Redhat EL 5 fully
updated
>
>
>
> cp -r
/opt/otrs/Kernel/Output/HTML/Standard/*
>
/opt/otrs/Kernel/Output/HTML/Helicos
You did this as root right? cp
-rp would have been better. Check your
file permissions. Re-run
./SetPermissions.sh or modify the permissions
per hand. This should fix
your problem.
>
> vi'ed the following two files to change
the words COMPANY NAME and
> FOOTER to the company
name.
>
>
>
> Made the change in
mysql
>
>
>
> Selected the new theme within the
admin tool
>
>
>
> Still don't see the
theme.
Hope I could help!
((enjoy))
--
Shawn
Beasley
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