I forgot to mention that the apache error-log writes the following when I try to open the page: Can anybody tell what my problem is? [Mon Mar 22 19:01:53 2004] [error] Can't locate DBI.pm in @INC (@INC contains: / opt/otrs/bin/cgi-bin/../../Kernel/cpan-lib /opt/otrs/bin/cgi-bin/../.. /var/www/ perllib /usr/lib/perl5/5.8.0/i586-linux-thread-multi /usr/lib/perl5/5.8.0 /usr/l ib/perl5/site_perl/5.8.0/i586-linux-thread-multi /usr/lib/perl5/site_perl/5.8.0 /usr/lib/perl5/site_perl . /srv/www/ /srv/www/lib/perl) at /opt/otrs/bin/cgi-bin /../../Kernel/Modules/Installer.pm line 18. BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/../../Kernel/Modules/ Installer.pm line 18. Compilation failed in require at /opt/otrs/bin/cgi-bin/installer.pl line 47. BEGIN failed--compilation aborted at /opt/otrs/bin/cgi-bin/installer.pl line 47. I'm in the process of installing my OTRS system for the first time. I install on SuSE Linux SLES8. But after completing the steps of configuring the webserver with SuSEconfig and starting apache and MySql I get an error when I try to enter the URL: http://localhost/otrs/installer.pl http://localhost/otrs/installer.pl <http://localhost/otrs/installer.pl http://localhost/otrs/installer.pl > The error message is: Error: Action 'Installer' not Found! Can anybody tell me what I might be doing wrong? - I am quite new to Linux so it might well be some little foolish thing I have overseen. Thanks Stig Rasmussen