
Hi, had an similiar Problem while integrating CustomerAuth via LDAP, take a Look at the Log's, helped me a lot ! (tail -f /var/log/messages and grep the "[OTRS]" messages out) Regards Franz Am 22.10.2004 um 09:35 schrieb Andreas:
Hi,
I'm trying to authenticate our customers by using an existing radius server in our network. i have no clue what i´m doing wrong.
I'm using: $Self->{'AuthModule'} = 'Kernel::System::Auth::Radius'; $Self->{'AuthModule::Radius::Host'} = 'myradius.company.com'; $Self->{'AuthModule::Radius::Password'} = 'somepass';
It seems like there's never any contact between otrs and the radiusserver. At the customer login page I get the following error:
"Can't locate object method "new" via package "Kernel::System::Auth::Radius" at /opt/otrs//Kernel/System/CustomerAuth.pm line 82."
Anyone have any experience from this? Any help would be great! :)
Regards, Andreas
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