Re: [otrs] Consistent deletion of tickets

Oh, I understand now, thanks Nils. --On Sunday, January 20, 2008 11:05 PM +0100 "Nils Breunese (Lemonbit)" wrote:

Like I said, we have a GenericAgent job that runs every couple minutes and deletes the tickets in the Junk queue. That is like a cron job, except it's not a cron job, but a GenericAgent job in OTRS. See 'Executing automated jobs with the GenericAgent' in the docs: http://doc.otrs.org/2.2/en/html/x1149.html