Wes Plate wrote:
I'm going to bite the bullet and finally try to upgrade off of 1.3.x up to the latest version.
Since the 2.3.2 UPGRADING instructions say they're for those going from 2.2 to 2.3 I imagine I'm going to have to upgrade from 1.3 to 2.0 then to 2.1 then to 2.2 and finally 2.3. That's fine.
You only need to upgrade the database through all those versions, not the program files.
But the 2.0 UPGRADING instructions start off by saying...
These instructions are for people upgrading OTRS from "1.3" to "2.0".
*) Stop all your services (e. g. rcotrs stop-force)
When I try to enter "rcotrs stop-force" my OTRS system replies...
-bash: rcotrs: command not found
Help? Thanks.
Your distribution probably uses a different method for managing services. On Red Hat you'd do 'service otrs stop' for instance. But I don't know what OS you're running. Nils Breunese.