
26 Oct
2004
26 Oct
'04
6:24 p.m.
Hey guys, OTRS looks like a great piece of software and perfect for what I need setup at my job. I've followed the instructions for installing, my webserver is setup and all needed perl modules are installed. However, when I go to run the installer.pl (or even index.pl) I get this error: no connection to syslog available at ../..//Kernel/System/Log/SysLog.pm line 64 Any ideas on how to fix this? I'm not sure what I have to do to get it to connect to syslog. My boss (who setup the unix server) told me that syslog is using all the default settings and I coudln't find any syslog things to set in the Config.pm. Oh yeah and I"m trying to run OTRS on Solaris 8. --Matthew Shapiro