Among the extra packages that come with OTRS that you can install via the Admin Preferences, why do a good amount of them fail to install?
Specifically:
Calendar
FAQ
File Manager
Survey
Time Accounting
WebMail
Web Watcher
Andrew Meyer
Unix Systems Administrator
314-787-0681 x39
314-565-0868 (cell)
1300 Hampton Ave.
Ste. 200
Saint Louis, MO 63139
http://www.precisionpractice.com/