Hello, The way we have done that before is: on app: tar --exclude=var/article --exclude=var/tmp -cvpzf ../otrs_app.tar.gz * on db: mysqldump -u root -p otrs > otrs_db.sql And then restore both on your new environment, previous installation of the product so all software requirements are already met. On 12 August 2015 at 14:53, Samuel Diniz Casimiro < samuel.casimiro@camara.leg.br> wrote:
Hi everyone!
I’m using OTRS 4.0.11.
Because of some company policies, I need to set up to environments, one for testing and another for production (operational).
The problem is: How to export the required configuration data from test env. and deploy it into production env?
I know I could copy and paste the ZZZAuto.pm file, but is that enough? Is there any database configuration data I should also take care? If so, how?
I know I could use the provided backup.pl script, but I don’t want to backup/restore all the data, only the configuration data. Is there any way to do so?
Thanks in advance,
Samuel
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