11 May
2007
11 May
'07
8:35 a.m.
Maurice James Ny wrote:
I get this error when ever I close tickets. The tickets end up being closed, but in a locked status. Does anyone have any ideas on why this is happening?
*Software error:*
Unknown encoding '' at /opt/otrs//Kernel/System/Email.pm line 255
For help, please send mail to the webmaster (root@localhost mailto:root@localhost), giving this error message and the time and date of the error.
What version of OTRS are you running? What charset are you using? Nils Breunese.