Hi Guys, we'd like to ask you to help us testing an "easy" Win32 Installer for OTRS. So anybody who can spare some time and who is familiar with Windows can help. Please install it on a Windows2000 or XP and tell us how it worked. Please provide us with feedback via e-mail to contact@otrs.org ====================================================================== WARNING: DO NOT USE THIS PACKAGE ON A PRODUCTION SYSTEM!!! It is a very first test version to see how it could be done. We will provide a stable version in the future and will announce that on our announce mailing list. ====================================================================== OK, here is a quick-start-documentation: Prerequisites for a successful start ==================================== - free ports 25 (smtp), 80 (http), 443 (https), 3306 (MySQL) (shutdown all other webservers, MySQLs and mail servers on your box to be safe) - about 150 MB of free disk space on one drive, better take 200 MB - hardware which runs at a reasonable speed Installation ============ 1) download xampp-otrs_1_1_3_preview.exe: ftp://ftp.otrs.org/pub/otrs/misc/win32/xampp-otrs_1_1_3_preview.exe The file is 28,5 MB (29.939.336 Bytes) in size, the md5 is d41d8cd98f00b204e9800998ecf8427e 2) Unpack the file by double clicking it (7z-Selfextractor). Everything is contained in the directory 'xampp', so unpacking it to C:\, D:\, E:\ or another root drive is a good idea. 3) Double-Click 'setup_xampp.bat' and enter '1' to install *with* MOD_PERL. Start ===== 1) Double-Click 'all_start.bat' in the 'xampp' dir to initiate the start of Mercury, MySQL and Apache. 2) Point your Browser to http://localhost/ and click 'OTRS'. Click on 'Start OTRS...' 3) Enter 'root@localhost' as username - your password is 'root' (remember to change this ASAP!). Click 'Login'. What is missing? ================ CRON! At this time, no CRON is installed to work in the background. We are working on a perl based solution for that. We kindly ask you to use the Windows' Task Scheduler as described in http://doc.otrs.org/1.1/html/x111.html Credits ======= This Win32 Installer wouldn't be possible without Robert Kehl and the guys from apachefriends.org. Thank you for the great effort! :-) take care Stefan -- Stefan Wintermeyer [to Boggs on Scully's disappearance] Elvis in three states every day and yet no one saw a pretty woman being forced off the road in a rental car? (Mulder) "The X-Files"