Re: [otrs] System log

On 13.08.2009, at 15:48, Marco Vannini wrote:

I think that you should go to watch where the log are stored (configurable by admin panel) then, or in the file specified or in machine's system log file

That is it! Go to Admin Interface -> SysConfig -> Framework -> Core::Log -> LogModule. On Unix/Linux OTRS is logging per default in SysLog. On Windows per default in a file (for file location see the same SysConfig screen, LogModule::LogFile). The log in the admin interface shows "only" the last 32k of logged messages. -Martin