Hello friends,
today on our test system i tried to upgrade OTRS. i went from
ITSM Core 1.2.2 to 1.2.3 using the packet manager. Then i installed
OTRS 2.4.7. Restarted OTRS. went back to packet manager and it now
allowed me to upgrade all packages to 1.3.2 (general catalog, itsm
core, and addtional packages). Did another restart of otrs.
Now when i log in i have the new dashboard which shows the brief
display of the tickets but when i go to any of our queues or click on
any ticket from the dashboard i see nothing. I just have the queue at
the top and a blank display below.
Appreciate any help or ideas as to whats gone wrong, im unable
to find anything in support doc's, hence why i ask for your experience
and knowledge.
Neil Simpson
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