Re: [otrs] 2.4.4 to 2.4.5 patch / migrate

It's sad to hear that for a small patch i have to rebuild the whole thing. small patches like 2.4.4 to 2.4.5 should be done easier. for 2x to 3x this may be the path.. If that's the case , i guess i have to suspend the service tonight and do the migration. Luckily my otrs is on ESX Server i'll get a snapshot before i do this , i don't want to mess it up totally. Thanks for the answer, if there is a better way , i'd like to hear that. Regards, Sarper 2009/10/20 Ilya Kornev

Hi,

they have a video about upgrading OTRS on Win: http://www.youtube.com/watch?v=sf0R-reMTWc

BR, Ilya

-----Original Message----- From: Sarper SARIDAL To: otrs@otrs.org Date: Tue, 20 Oct 2009 11:21:57 +0300 Subject: [otrs] 2.4.4 to 2.4.5 patch / migrate

...

Hi All,

How do we upgrade from otrs 2.4.4 to 2.4.5 ?

The admin manual does not show how.

When i download the new software from otrs web site it says that it's already installed which is an expected result.

For the upgrade of a running system (for minor patches like 2.4.4 to 2.4.5)

What is the roadmap that i have to follow?

Should i have to stop the services get the backup install a clean otrs and restore the backup? or is there an easier way to do it?

If there is only backup / restore method is there guide about that so i can follow the quide and update my otrs.

Thanks & Regards,

Sarper Sar?dal

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