Re: [otrs] How to open previously closed ticket ??

5 Feb 2008


      In my case notes doesn't have menu to change ticket state. Weird ?

Tuesday 29 January 2008 14:43:11 Nils Breunese (Lemonbit) napisał(a):
...
Jaroslaw Czarniak wrote:
...
Probably it's a very simple question but I can't find it anywhere.
How to open previously closed ticket ??
Add a note and set the state to something else than closed.
Nils Breunese.
_______________________________________________
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
Support or consulting for your OTRS system?
=> http://www.otrs.com/
-- 
Pozdrawiam
Jarosław Czarniak
Jarsat s.c.
Kruczkowskiego 13F
80-288, Gdańsk
jczarniak (at) jarsat (dot) pl
tel. 0 58 741 77 02